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Our spacious showroom and clearance center are sure to fulfill all…. From Business: This business is categorized in miscellaneous repair services, re upholstery and furniture repair. Create an Account. Some companies claim they can help you with your student loans and repayment plans but charge a fee for doing so.
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The size of the dining set I initially was interested in was smaller than I expected. Aida gave my husband and I plenty of time to walk the floor to look at other dining sets and provided a measuring tape so we could make sure the set fit our space. I will definitely return for future furniture purchases. First time furniture buyer was a nightmare that turned to an incredible experience. I went into the store and purchased a couch which ended up being back ordered as is most items due to supply chain however this was not communicated to me.
Had sold my couch in preparation for the new one that never showed up. After going in store I worked with the store Manager, Alex and I truly would not have kept my business with them without him. He was extremely attentive to our situation, apologized for the frustrations and helped me select something he could get to me much sooner. Went out of his way to email or call me on any changes to the status of the couch and even offered a temporary solution if shipping was a continued issue.
The delivery group was top notch, took less than 10 minutes and Alex checked in that day multiple times to ensure it arrived, was put together correctly and had no issues at all! He even emailed us to ask about the couch recently and we told him we liked it better than the original choice.
I always find helpful people here. Bob Kelly, was great he answer all our questions and gave us a lot of options for us to decide on took his time and check if the item we were interested was available in stock made it easy for us to purchase the sofa sectional. Ordered the matching loveseat to our couch online, the wrong color was delivered and the one we want is out of stock.
Last time I buy furniture online. I drove over and she introduced me to Jerome - super nice guy who showed me the couch in person to confirm the color and was able to get me all set up.
Even the manager came over and apologized for what happened online. I'll only come into the store now like I did a year ago. Great selection, quality, specials, and prices; you get what you pay for. I purchased a dining table in store on Nov.
So this store let me purchase a discontinued item and then held onto my money for eight weeks and I had to call THEM to learn that it was never coming in the first place.
Worst purchasing experience that have ever had. Stay away if you would like to have something decent and delivery on time. Delivery with this company has been a nightmare. They can't get the delivery order right, even after their 3rd attempt. First they mistakenly cancelled the entire delivery. Then they left tons of stuff out of the delivery.
Then they brought the wrong stuff. And the guys that sold it to me at the store, completely ignore my pleas for help. No more service. Avoid this company if you can, or just figure delivery will be a nightmare, you'll get your stuff months late and you'll go through an immense hassle to get it.
Horrible customer service!! One of the Chest drawers was damaged when they delivered it. A Technician went twice to my home and they keep ordering the wrong part. Now I'm ready to by a dining table and going to buy it from a different store.
Highly recommend not to buy anything form this store. When they delivered the furniture noticed that the chest drawer was damaged. I when to the store and file a damaged report and had to deal with the worst customer service from the ladies at the front desk. A technician shows up almost 2 weeks after I filed the report. Takes some pictures and few days later they Sent the wrong part. Went back to the store and had to deal with rude ladies at the front desk. They don't care because is not their department.
They sent another technician took pictures and few days later the wrong part shows again. Not even the same color of my furniture. I was thinking buying a new dining table for my new house. Guess where I'm going next : Jerome's furniture.
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